Shipping & Returns
GripnRip orders are generally sent via Regular Australia Post to all Australian states.
FREE for orders over $40.00*.
$3.00** for orders that fit in an Australia Post Envelope.
$6.00** for orders that fit in an Australia Post Large Tracked Envelope.
Orders that fit in a satchel will be quoted at Checkout.
All regional orders are shipped via Australia Post.*
Packaging
All orders are dispatched in Australia Post packaging. However, as we love the earth, we will also try to reuse packing materials where possible rather than throwing them away. So, at times, your parcel may not be the prettiest parcel to receive.
Dispatch Times
Every Tues 1–3 business days.
Delivery Times
Once an item has been dispatched, delivery times are subject to Australia Post time-frames. Delivery delays may be experienced due to Australia Post Peak Times.
Returns
GripnRip Club accepts returns 14 days from purchase. Items must be unused and in original condition. For ‘Change of Mind’ returns, buyers must pay return postage.
Customer Service
Though we try to respond to emails within 24 hours, please allow 1–2 business days for email responses.